<p>Treat every Gletra user with respect regardless of background, identity, location, or transaction role. Our community includes diverse buyers, sellers across India, and home service professionals serving customers in their personal spaces.</p><ul class="mb-3"><li>No hate speech, slurs, or content targeting protected characteristics</li><li>No personal attacks, bullying, or deliberate humiliation in chat, calls, or reviews</li><li>No threats of violence, harm, or intimidation against users or their property</li><li>No sexual harassment or unwanted romantic advances in any communication channel</li><li>Use professional language especially during in-home service interactions</li></ul>