<p class="lead">Gletra maintains a zero-tolerance policy toward spam and unsolicited commercial communication across all platform channels. As a marketplace connecting buyers, sellers, and home service professionals through shopping, Gletra Chat, voice and video calls, notifications, and the seller panel, we are committed to preserving a trustworthy communication environment free from deceptive, bulk, or unauthorized messaging.</p><p class="lead">This Anti Spam Policy applies to all users and automated systems operating on Gletra. It covers in-app chat messages, push notifications, email communications sent through Gletra systems, SMS alerts, promotional content in listings, call-based solicitation, and any attempt to harvest user contact information for off-platform spam campaigns.</p><p class="lead">Violations disrupt user experience, erode marketplace trust, and may violate applicable laws including the Information Technology Act, 2000, TRAI regulations, and CAN-SPAM equivalents in relevant jurisdictions. Gletra employs automated detection, user reporting, and manual review to identify and penalize spam activity.</p><p class="lead">By using Gletra communication features, you agree to send messages only to users with legitimate platform-related purposes and to honor opt-out requests immediately. Commercial messaging must comply with this policy and our Terms & Conditions.</p>