<p>The following communications are permitted when sent through Gletra channels:</p><ol class="mb-3"><li>Order confirmations, shipping updates, and delivery notifications</li><li>Service booking confirmations, provider assignment, and appointment reminders</li><li>Responses to buyer inquiries initiated through product pages or chat</li><li>Dispute resolution and customer support correspondence</li><li>Marketing messages to users who have opted in via Gletra notification preferences</li><li>Wallet transaction alerts and KYC verification requests</li></ol>