<p class="lead">Gletra Technologies Pvt. Ltd. is committed to protecting the personal data of all users through comprehensive technical and organisational security measures. This Data Protection Policy describes the safeguards we implement to ensure confidentiality, integrity, and availability of data processed across our multi-vendor marketplace, Gletra Chat, voice and video calling infrastructure, Gletra Wallet, Seller Panel, and home services platform.</p><p class="lead">Our data protection programme is aligned with ISO 27001 information security management principles, PCI-DSS requirements for payment data, RBI guidelines for prepaid payment instruments, and applicable provisions of the Digital Personal Data Protection Act, 2023. We continuously assess and improve our security posture through regular audits, penetration testing, and employee training.</p><p class="lead">Data protection is a shared responsibility. While Gletra implements platform-level safeguards, users must protect their account credentials, exercise caution when sharing personal information in chat or during calls, and report suspected security incidents promptly to security@gletra.com.</p><p class="lead">This policy supplements our Privacy Policy with technical and organisational detail. For information about data collection purposes and user rights, refer to the Privacy Policy and GDPR Compliance page.</p>