<ul class="mb-3"><li>Arrive within 15-minute window of scheduled time; notify delays via app</li><li>Display Gletra provider ID and wear identification badge</li><li>Provide upfront pricing before starting work</li><li>Use professional tools and follow safety standards</li><li>Clean work area and dispose of debris per customer agreement</li><li>Do not solicit off-platform payment or future bookings bypassing Gletra</li></ul>