<div class="table-responsive mb-3"><table class="table table-bordered table-sm"><thead class="table-light"><tr><th>Action</th><th>Timing</th><th>Fee / Refund</th></tr></thead><tbody><tr><td>Customer cancellation</td><td>&gt;24 hours before</td><td>Full refund</td></tr><tr><td>Customer cancellation</td><td>12–24 hours before</td><td>25% cancellation fee</td></tr><tr><td>Customer cancellation</td><td>&lt;12 hours before</td><td>50% cancellation fee</td></tr><tr><td>Customer no-show</td><td>Provider waits 30 min</td><td>No refund</td></tr><tr><td>Free reschedule</td><td>&gt;12 hours before</td><td>One free per booking</td></tr><tr><td>Provider cancellation</td><td>Any time</td><td>Full refund + rebooking priority</td></tr></tbody></table></div>