<p>Call recording is disabled by default on Gletra. Where a recording feature is available for specific use cases such as dispute documentation, all participants must be notified and provide consent before recording begins. Secret recording violates this policy and applicable wiretapping laws.</p><p>Users who record calls without consent may face account termination and Gletra may cooperate with legal authorities. Customers and providers in two-party consent jurisdictions must verbally confirm recording consent at call start.</p>