<p>Prepaid bookings receive refunds per the fee schedule above. Pay-after-service bookings cancelled within the free window incur no charge. Late cancellations of pay-after-service bookings may result in a cancellation fee invoice sent to your Gletra account, deductible from Gletra Wallet or payable at next checkout.</p><p>Diagnostic or inspection fees for services such as appliance repair and electrical fault-finding may be non-refundable if the provider has already travelled to your location and performed the assessment, even if you cancel before additional repair work begins.</p>